Shipping & Delivery

 

Shipping to the U.S.A.

We offer free shipping on all orders over $79 across the United States, and $6 shipping on all orders under $79. As per domestic shipping, all orders will be sent within 3 to 5 days of purchase based upon credit verification and availability. Shipping times will vary depending on the locations. 

 

International Shipping

 

We offer free shipping on all orders over $79 worldwide, and $9 shipping on all orders under $79. As per international shipping, all in stock items will be sent within 48 to 72 hours of purchase, based upon credit verification and availability. Please note that if your order contains both in-stock and pre-order items, your package will ship out following the latest estimated shipping date of your pre-order item.

Depending on your location, shipping times will vary. When ordering from Quanta du Soleil from international locations, you may be subject to import duties, customs taxes and/or brokerage fees. Quanta du Soleil is not responsible for any of these charges. It is customer's responsibility to be aware of the specific import restrictions for your country. If the package is refused or destroyed due to customs rules, Quanta du Soleil will not be able to refund your order or offer a replacement at no charge.

For all purchases, please make sure that your shipping address is correct. Orders that are returned to Quanta du Soleil due to an incorrect or incomplete shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. Quanta du Soleil is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

We will make all efforts to deliver your package on time. However, delay may occur due to invalid address, customs clearance issues, public holidays and peak season etc. Your patience is highly appreciated.

 

Shipping times and fees by country and region are listed below.

United States
Standard: 5-7 business days with flat rate charge of US$9
Express: 3-5 business days with flat rate charge of US$18
Free standard shipping on orders of US$79+
United Kingdom
Standard: 5-10 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Australia
Standard: 7-14 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Canada
Standard: 5-12 business days with flat rate charge of US$9
Express: 3-5 business days with flat rate charge of US$18
Free standard shipping on orders of US$79+
Germany
Standard: 5-7 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
France
Standard: 5-7 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Netherlands
Standard: 5-7 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
South Korea
Standard: 5-8 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Sweden
Standard: 8-10 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Italy
Standard: 5-7 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Ireland
Standard: 7-10 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Norway
Standard: 8-10 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Spain
Standard: 5-7 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Japan
Standard: 5-7 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Mexico
Standard: 9-11 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
New Zealand
Standard: 8-13 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Denmark
Standard: 7-10 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Belgium
Standard: 5-9 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Switzerland
Standard: 10-12 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Singapore
Standard: 5-8 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Austria
Standard: 6-10 days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Portugal
Standard: 5-7 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Russia
Standard: 8-14 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Israel
Standard: 7-12 business days with flat rate charge of US$9
Express: 3-5 business days with flat rate charge of US$19.99
Free standard shipping on orders of US$79+
Poland
Standard: 6-9 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Hong Kong
Standard: 5-8 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Finland
Standard: 10-12 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Greece
Standard: 10-12 business days with flat rate charge of US$9
Free standard shipping on orders of US$79+
Shipping fees and time will be available at checkout for other countries/regions that we ship.